Infant formula the only safe alternative to breast milk for infants.² It is a complete source of nutrition, providing all the nutrients required to support an infant’s healthy growth throughout their first 6 months.²

Follow-on formula is designed to be given alongside solid foods for babies aged 6-12 months.

Your baby’s age and the stage of formula they’re using will determine how you make up their feeds. Follow the instructions on the back of your Aptamil® tin carefully, or use our product pages to guide you through the necessary steps to prepare your baby’s formula. Always follow the instructions on the packaging exactly. Do not change the proportions of powder you’re using, unless on medical advice. Incorrect preparation can be dangerous for your baby.

Mixed feeding is the combined use of both breast milk and infant formula to feed a baby. This may be recommended by a healthcare professional if low breast milk supply or other health complications make exclusive breastfeeding difficult.

It is important to note that partial formula feeding may reduce breast milk supply, which can make it difficult to return to exclusive breastfeeding later. At the same time, any amount of breast milk given to an infant is greatly beneficial. For breastfeeding and/or mixed feeding advice, talk to your midwife or lactation consultant.

You can also contact our Careline experts for support via LiveChat, email or phone here.

All infant formula products have a feeding guide on the back of the tin, indicating how much cooled boiled water you need to mix with a scoop of powder. You must not deviate from the dilution instructions.

The volume and number of daily feeds specified on the tin are intended as a guide only. Your baby may need more or less than is the quantities suggested.

Your toddler can move onto Stage 4 formula from 2 years of age. They can continue to use Stage 4 formula for as long as you want them to.

Toddler milks are fortified milk supplements, designed to fill any nutritional gaps a child may have if their diet is inadequate. They are not high-protein supplements, and are not designed to assist with weight gain. Speak to your healthcare professional if you are concerned about your child’s weight.

Aptamil® Gold+ Toddler formulations are supported by over 50 years of scientific research into immune system function and growth, designed to help meet the dietary needs of toddlers from 1 year old whose nutritional intake may not be adequate.³ Aptamil® Gold+ 3 Toddler is a premium nutritional supplement formulated for children aged 1 and above, whose energy and nutrient intake may be inadequate. It contains:

• 8 immune-supporting nutrients:* zinc, iron, Vitamins A, B6, B12, C, D, and folate
• Iron & iodine to support normal cognitive function*
• Our prebiotic & probiotic blend
• Omega-3 DHAs
• 16 essential vitamins and minerals
• Calcium & Vitamin D for normal teeth & bone structure.*

*When prepared as directed and consumed as part of a healthy varied diet.

Aptamil® Gold+ 4 Junior is a premium nutritional supplement formulated for children aged 2 and above, whose energy and nutrient intake may be inadequate. It contains:

• 8 immune-supporting nutrients: zinc, iron, folate, and vitamins A, B6, B12, C and D*
• Iron & iodine to support normal cognitive function*
• Our prebiotic & probiotic blend
• Omega-3 DHAs
• 16 essential vitamins and minerals
• Calcium & Vitamin D for normal teeth & bone structure.*

*When prepared as directed and consumed as part of a healthy varied diet.

The Aptamil® Gold+ Toddler range is based on cow’s milk, with added vitamins, minerals, prebiotics and probiotics. Aptamil® Gold+ Toddler milk is designed to help meet the dietary needs of toddlers from 1 year old whose nutritional intake may not be adequate.

Aptamil® understands every feeding journey is unique. That’s why we developed Aptamil® Sensitive Toddler, a gentle formulation with no compromise on nutrition, containing a unique balance of partially hydrolysed whey protein for sensitive tummies.

Suitable for toddlers aged 1+, Aptamil® Sensitive Toddler provides a unique balance of partially hydrolysed whey protein, designed to support toddlers with a soft transition to consuming whole protein. Two serves per day provides at least 16 -50% of the recommended dietary intake (RDI) of 16 essential vitamins and minerals, as well as our unique prebiotic & probiotic blend.

Partially hydrolysed whey protein is whole whey protein that has been broken down into smaller pieces. It’s gentle on toddlers' tummies to help prevent digestive discomfort

1.  World Health Organisation. 2023 [cited 2025 Oct 09]. Available at https://www.who.int/news-room/fact-sheets/detail/infant-and-young-child-feeding
2.  Queensland Government. 2017 [cited 2025 Oct 09]. Available at: https://www.qld.gov.au/health/condition/child-health/babies-and-toddlers/infant-formula-feeding
3. SN2020082

Once you’ve settled on a formula for your baby, changing products too often is not recommended. However, if you do need to try a different product or transition to the next stage of formula, we recommend gradually introducing the new product to your child.

Rest assured that if they experience any slight changes in digestion, these should be minimal and temporary. For personalised advice, speak to your healthcare professional. Or contact our Careline team to discuss any changes to your baby’s feeding plan with one of our expert nutritionists, dietitians or midwives. Get in touch via LiveChat, email or phone here.

Carefully follow the instructions on the formula tin or packaging whenever you prepare a bottle for your baby. Sterilise bottles and teats before use, and always mix formula with cooled boiled water.

Right before a feed, measure out the right quantities of formula and water, and mix properly. Discard any leftover formula.

For more information on preparing formula correctly, or for personalised support with feeding, get in touch with our Careline team via LiveChat, email or phone here.

The feeding suggestions indicated on your formula tin are intended as a guide only. Every baby is different, so the amount of formula they need may vary. Your baby’s appetite, age, health and growth should guide your feeding approach.

If you’re concerned or unsure, speak to your healthcare professional or contact our Careline team of expert healthcare professionals via LiveChat, email or phone here.

The consistency and appearance of your baby’s poo will change over time.

Here’s a useful guide to help you identify what’s “normal” for your baby throughout different stages of their development.

After birth: For the first day or so after they’re born, your baby’s stools are greeny-black in colour, with a smooth, sticky consistency like tar. At around day 2-3, their stools change colour and texture, becoming greeny-brown.

Breastfeeding: From day 3-4 (when your milk starts to come in) your baby’s poos become orange/yellow, with a similar consistency to pumpkin soup. Some babies also have little white seed-like pieces in their poo. Your baby’s poos should continue to look like this while they’re exclusively breastfed, until solids are introduced.

Formula feeding: If your baby is using infant formula, from day 3-4 their poos can range in colour from orange/yellow to green/brown. They can also vary in texture, with the consistency resembling anything from pumpkin soup to toothpaste. You may also notice small white seed-like particles, like those found in a breastfed baby’s poo.

Diarrhoea: If you notice your baby’s poos becoming much more frequent, changing in smell and colour, and becoming very loose, runny and watery, and also your baby may have an infection, intolerance or allergy.

Constipation: If your baby’s poos become harder or difficult to pass, and the consistency begins to resemble pebbles or formed stools, this indicates that they’re constipated. The consistency of their poos determines whether they’re constipated, rather than the frequency and regularity of their poos. If the texture and consistency of their poos are firmer than toothpaste, this is considered constipation.

If you have any concerns or questions about your baby’s poos, contact our Careline team of registered dietitians, nutritionists and midwives for more information and assistance. Get in touch via LiveChat, email or phone here.

Scorched particles are very common in the process of milk manufacturing, experienced by all infant formula manufacturers. Although unsightly, they are harmless and don’t pose any risk to food safety.

Scorched particles are formed during the process of manufacturing milk powder. This involves transforming liquid milk into dried particles, by passing milk through an evaporator to remove water.

The concentrated milk is then sprayed into a hot drying chamber, which converts it into dried powder particles. Scorched particles form in the heating process, ranging in colour from light brown to black.

While we make every possible effort to minimise scorched milk particles, the high temperatures we use are necessary to produce safe, nutritious infant formula. Rest assured that these particles are not harmful to your baby, and do not affect the safety of the formula.

If you have any concerns, our Careline team of expert healthcare professionals are here to help. Get in touch via LiveChat, email or phone here.

Our Careline team offers expert advice on all things parenting. Chat to our team of expert midwives, dietitians and nutritionists via LiveChat, email or phone here, or access more helpful articles here.

1. World Health Organisation. 2023 [cited 2025 Oct 09]. Available at https://www.who.int/news-room/fact-sheets/detail/infant-and-young-child-feeding

Souvenaid® contains a unique combination of nutrients known as Fortasyn™ Connect, including fish oil, phospholipids, choline, uridine monophosphate, vitamin E, vitamin C, vitamin B12, vitamin B6 and folic acid, at levels difficult to achieve from normal dietary intake alone.¹

This unique formula provides the nutritional building blocks to support the growth of connections in the brain, known as synapses.¹

The right nutrition is important to support the growth of brain connections.

Research has shown that people with Alzheimer’s disease, including MCI, often have low levels of some key nutrients including vitamins A, C, E, B12, folate, Omega-3 and choline.^5,6

Souvenaid® has been formulated to provide these essential nutrients required for synapse formation, at levels difficult to achieve from normal dietary intake alone.

Discover the science behind Souvenaid®.

Alzheimer’s disease damages the connections (synapses) between nerve cells in the brain, causing progressive changes to a person’s memory, thinking skills and behaviour.⁷

The brain needs key nutrients – including omega-3 fatty acids, phospholipids, choline, uridine monophosphate and B vitamins – in the right combination, and at the right level to replace these synapses.^5,6

Souvenaid® has been specially formulated to provide these essential nutrients, at levels difficult to achieve through normal diet alone, to nutritionally support the growth of brain connections (synapses).¹

Souvenaid® is a single serve drink making it easy and convenient for people to take. It can be consumed straight from the bottle, through a straw or popped into a glass. It comes in three flavours; vanilla, strawberry and cappuccino. It tastes best served chilled, so we recommend keeping a few bottles in the fridge. Or check out our range of recipes to turn your daily dose of Souvenaid® into a delicious creation.

ALTERNATIVE (PREFERRED OPTION) DEPENDING ON APPROVALS (see comment):

Souvenaid® is designed to be taken once a day, in addition to the patient’s normal dietary intake.

Souvenaid® liquid is a single serve drink, making it easy and convenient for people to take. It can be consumed straight from the bottle, through a straw, or popped into a glass, and comes in three flavours: vanilla, strawberry and cappuccino. It tastes best when served chilled, so we recommend keeping a few bottles in the fridge.

Souvenaid® powder can be mixed into cold water or liquids like smoothies, or added into recipes. It’s available in two flavours: Vanilla & Banana, or Lemon & Orange. Check out our range of nutritious recipes here to help you turn your daily dose of Souvenaid® into a delicious creation.

To find your favourite flavour, request your free sample pack today.

Souvenaid® is food for special medical purposes for the dietary management of mild/early Alzheimer’s disease. It must be used under medical supervision.

Souvenaid® liquid has been shown to be safe and well tolerated when used alone or alongside Alzheimer’s disease medication^.2-4,8

Souvenaid® should be taken daily for a minimum of 6 months. It’s important to keep taking Souvenaid® every day to ensure a continuous and adequate supply of important nutrients for the brain.

For individual guidance on how long you should continue to use Souvenaid®, speak to your healthcare professional.

Souvenaid® is indicated for the dietary management of patients with early Alzheimer’s disease. Souvenaid® has not been tested in people who do not have Alzheimer’s disease.

Speak to your healthcare professional to determine whether Souvenaid® is appropriate for you.

Souvenaid® is a Food for Special Medical Purposes for the dietary management of early Alzheimer’s disease. It is not intended to prevent the disease, nor is it a treatment.

Souvenaid® should only be used by people who have been diagnosed with early Alzheimer’s disease. It must be used under medical supervision.

Souvenaid® is not suitable for patients with galactosaemia. Galactosaemia is a genetic disease where a person cannot metabolise galactose.

Souvenaid® should only be used under medical supervision, when recommended by a healthcare professional.

• Souvenaid® is not suitable as a sole source of nutrition and should be consumed in addition to a normal dietary intake.
• People with an allergy to milk protein, fish oil or soy may be unable to use Souvenaid®.
• Souvenaid® is not suitable for people with galactosaemia.
• Souvenaid® is free from gluten-containing ingredients (<20mg/kg).
• Souvenaid® is low lactose (<300mg/kg).
• People with diabetes can consume Souvenaid®. However, Souvenaid® does contain carbohydrates and, as with other foods containing carbohydrate, it is advisable for people with diabetes to monitor their blood glucose levels in consultation with their diabetes medical team.

If your healthcare professional has recommended using Souvenaid®, you can purchase products directl from our online store, or from your local pharmacy.

You can also place an order over the phone with our Customer Service team, or join Souvenaid Connections here to access exclusive member pricing and save on every order.

Learn more about where you can buy Souvenaid® here.

To find out if Souvenaid® is right for you, contact your healthcare professional. If you have questions about the product, or how to make a purchase, you can get in touch with our Careline team of healthcare professionals via LiveChat, email or phone here.

1. Sijben et al. OCL. 2011; 18:267-70.
2. Scheltens et al. Alzheimer’s Dement. 2010; 6:1–10.e1
3. Scheltens et al. J Alzheimer’s Dis. 2012; 31:225–36.
4. Soininen et al. Alzheimer’s Dement. 2021;17:29–40
5. Mi et al. Nutrition. 2013; 29(9):1080–9.
6. van Wijk et al. Alzheimer’s & Dement. 2017;8:139-46.
7. Dementia Australia. 2024 [cited 2025 Feb 6]. Available at: https://www.dementia.org.au/about-dementia/alzheimers-disease-everything-you-need-know
8. Shah et al. Alzheimer’s Res Ther. 2013; 5:59.

Souvenaid® is a Food for Special Medical Purpose for the dietary management of early Alzheimer’s disease. Must be used under medical supervision.

The information on this page is not intended to be a substitute for medical advice. Always seek medical advice from a healthcare professional.

Fortisip® is not suitable for people with galactosaemia and / or a cow’s milk protein allergy, or children under 3 years of age. Use with caution in children aged 3-6 years of age.

Fortisip® must be used under medical supervision.

Fortisip® and Fortisip® Compact Protein are both ready-to-drink oral nutritional supplements. Fortisip® is available in a 200ml bottle in a range of flavours, providing 300 calories and 12 grams of protein per bottle.

Fortisip® Compact Protein contains 306 calories and 18 grams of protein per serve, in a smaller sized bottle (125 ml). . If you’re struggling to drink larger volumes or you need extra protein, Fortisip® Compact Protein is a great solution. The Compact Protein range is available in 6 flavours, including several sensory-adapted flavours developed to address the changing taste profiles of cancer patients undergoing treatment.*

* Data on file. Sensory Study 2018

Fortisip® is high in calories, a good source of protein, and contains 28 vitamins and minerals.^1,2

You can find the complete list of ingredients on the

Fortisip® is low lactose (lactose <2g/100g).

Fortisip® contains cow’s milk and soy.

Yes, Fortisip® is halal certified.

Nutricia UK and/or Ireland have Kosher approval for Fortisip®, except for flavours containing carminic acid.

Fortisip® does not have any gluten containing ingredients.

No detectable gluten when tested to a sensitivity level of less than 5 parts per million (<5 ppm i.e. <5mg/kg).

Fortisip® doesn’t require any preparation. It comes in a ready-to-drink bottle. Store Fortisip® in a cool, dry place. Once opened, seal the bottle and store in the fridge. Shake well before use, and discard any unused product after 24 hours of opening.

Fortisip® is used for the dietary management of disease-related malnutrition. It is also useful for people with high energy and protein requirements and/or requiring a residue restricted diet.

Fortisip® is available in several different product ranges, including Fortisip® Multi Fibre, Fortisip® Compact Protein, Fortisip® PlantBased and more, catering to different dietary needs and preferences.

Within each product range, Fortisip® comes in various delicious flavours. Visit the product page to check out your options. Or get in touch with our Careline team of expert healthcare professionals via LiveChat, email or phone here for product support and guidance.

Fortisip® can be purchased directly from our online store, by calling our Customer Support Team on 1800 884 36, or from your local pharmacy.

Find an option that suits you here.

Fortisip® comes in a ready-to-drink bottle. It’s best served chilled, and must be shaken well before use. Always take as directed by your healthcare professional.

You can also incorporate Fortisip® into delicious smoothies, snacks and other recipes– check out our recipe bank here for ideas and inspiration.

You should be able to take Fortisip® alongside most medications. If your other medications need to be taken on an empty stomach, don’t take these with Fortisip®.

If you’re unsure about potential interactions between medications and food/drinks, or you have further questions, speak to your healthcare professional.

Or get in touch with our Careline team for product assistance and advice via LiveChat, email or phone here.

Oral nutritional supplements can help you meet your daily nutritional needs when your normal diet is not enough.¹

They’re available in a range of flavours and formats, including milkshakes and juices.

Oral nutritional supplements may be suitable for cancer patients under healthcare professional guidance. Nutritional care guidelines recommend the use of oral nutritional supplements for cancer patients who are unable to meet their nutritional needs with their regular diet alone.^3,4

While Fortisip® is easy to drink and tastes great on its own, variety is crucial to help you continue to take it regularly, as recommended by your healthcare professional.

Check out our recipes incorporating Fortisip® in a variety of quick, simple and tasty dishes, to helping you mix up your daily dose of Fortisip®.

Fortisip® doesn’t cause constipation. If you’re prone to or currently experiencing constipation, ask your healthcare professional whether Fortisip® Multi Fibre is appropriate for you. This nutritionally complete formula can help meet your daily nutritional needs when your usual diet isn’t enough1 and contains added fibre to support regular bowel function.²

Fortisip® is designed to provide additional nutrients when your regular diet is insufficient to meet your daily needs.

Fortisip® is high in calories to help maintain your body weight when you are unwell or recovering from illness,¹ under the guidance of your healthcare professional.

Fortisip® PlantBased is suitable for people following a vegan diet.

Learn more here.

For personalised advice and support with finding the most suitable product for your needs, contact our Careline team of expert healthcare professionals. Get in touch via LiveChat, email or phone here.

Everyone has different nutritional needs, depending on your health status and circumstances. 1-3 servings or bottles of Fortisip® per day is generally recommended, but this varies depending on each person’s needs.

It’s also important to understand oral nutritional supplements don’t work overnight – it takes time to restore strength and energy. Speak to your healthcare professional for advice on how much and how long you should use Fortisip®.

The Fortisip® range includes products specifically formulated for people with diabetes, called Diasip. A ready-to-drink, nutritionally complete, low glycaemic index nutritional supplement shake, Diasip supports better blood sugar control for people with impaired glucose tolerance.⁵

Consult your healthcare professional before trying any new supplement or product, to ensure it is suitable for your individual needs and circumstances.

For more information contact our Careline team of expert health professionals, via LiveChat, email or phone here.

1. Hickman et al. Nutr & Diet. 2009; 66:S3.
2. FSANZ Schedule 4.
3. Muscaritoli at al. Clin Nutr. 2021;41000920(5):2898-913.
4. Arends et al. ESMO Open. 2021(3):100092.
5. Hofman et al. Clin Nutr. 2004; 23:1478-79.

Fortisip® is a food for special medical purposes and must be used under medical supervision.

Fortijuce is not suitable as a sole source of nutrition, or for anyone with galactosaemia or cow’s milk protein allergy. Fortijuce is not suitable for children under 3 years and should be used with caution in children aged 3-6.

1. Hickman et al. Nutr & Diet. 2009; 66: S3.

Neocate® SYNEO™ INFANT is a specialty amino acid-based formula designed for infants aged 0-12 months for the dietary management of cow’s milk protein allergy (CMPA), multiple food allergy (MFA) and other conditions for which an amino acid-based formula is indicated.

Neocate® SYNEO™ INFANT contains a prebiotic blend (scFOS/lcFOS) and a probiotic (Bifidobacterium breve M-16V) to support the gut, as well as human milk identical oligosaccharides (HiMO) 2’-FL which has been shown to have a positive effect on the gut microbiota of the infant and a role in immune development.^1-3

*long-chain fructo-oligosaccharides

**short-chain fructo-oligosaccharides

Breastfeeding is best for babies. Breastmilk is the gold standard of infant nutrition, meeting all your baby’s nutritional needs for their first 6 months.

However, sometimes it’s not possible for babies with cow’s milk protein allergy to be exclusively breastfed. In these circumstances, your healthcare professional may recommend a specialised infant formula such as Neocate®

Some parents choose to combine breastfeeding and formula feeding (mixed feeding), while others may decide to formula feed exclusively, for various reasons.

Before introducing Neocate® to your infant:

• Consult your healthcare professional to discuss whether you should use Neocate® in addition to, or in place of breast milk, and the potential implications of your decision on future milk supply.
• If your baby is also having solid foods, ask how you can continue to incorporate these into your child’s feeding schedule.
• Ask for guidance using feeding equipment best suited to your child’s age, like a sippy cup.

Your child’s appetite may decrease when they’re generally feeling unwell or experiencing inflammation and/or irritation in their tummy due to their food allergy or condition. When they start using Neocate® and their symptoms begin to improve, this can help to alleviate their discomfort and distress, which may result in improvements to your child’s mood, health, and eventually appetite too.

As children grow, their require more energy and nutrients. You can expect to their appetite, and therefore their intake of formula and solids, increase as they develop.

Yes, this is perfectly normal. Stools can change in consistency and colour when introducing an elemental formula like Neocate® to a child.

This is because Neocate® is a simple form of nutrition and is readily digested by the body. It’s generally absorbed by the body early in the digestive process, meaning very few of its nutrients pass into the lower gut.

The large intestine is home to millions of bacteria that perform many functions including breaking down bile (a green substance) naturally produced by the body. When your child is using Neocate®, these bacteria receive less “food” and decrease in number, reducing the breakdown of bile in your child’s intestine. This simply means more bile is present in your child’s stools, giving them a green colour. This is common when taking Neocate®, and has no negative impacts on your child.

The Neocate® infant range (Neocate® SYNEO™ INFANT, Gold and LCP) is formulated to meet all the daily nutritional requirements of an infant (aged 0 to 12 months). If you’re concerned that your baby isn’t gaining weight or growing adequately, consult your healthcare professional to assess whether any dietary adjustments are necessary.

If your child has been experiencing unwanted symptoms for some time, their condition may take time to improve. Severe allergies can cause inflammation and irritation to affected areas. This, like a cut or burn, takes time to heal.

Symptom improvement depends on the severity and type of allergic condition your child is experiencing. Amino acid-based formulas like Neocate® are supported by studies that have shown symptom resolution (vomiting and/or diarrhoea) or improvement (eczema) within 3 to 14 days of starting the formula.^1,2 If symptoms persist, or you have concerns regarding your child’s symptoms, consult your healthcare professional.

Always follow your healthcare professional’s advice; don’t stop using Neocate© as soon as you see improvements or resolution in your child’s symptoms. Discuss your child’s feeding plan with your healthcare professional, or get in touch with our Careline team of expert health professionals for product and feeding advice via LiveChat, phone or email here.

The First 14 days Support Program also provides practical help and encouragement during key moments in the first 14 days of your transition to Neocate©. Learn more here.

Neocate® is an elemental formula, meaning its ingredients are in their simplest and purest form, so they’re easier to process and digest. Neocate® is based on 100% free amino acids. These are the building blocks of protein and, unlike whole proteins, do not cause allergic inflammation. They are considered to be hypoallergenic.

Other formulas are composed of whole or intact proteins, derived from cow’s milk or other ingredients, which have the potential to cause allergic reactions in infants with cow’s milk protein allergy or other food protein allergies.

1. Hill et al. J Pediatr. 1999; 135:118-21.
2. Vanderhoof et al. J Pediatr. 1997; 131:741-4.
3. De Boissieu et al. J Pediatr. 1997; 131(5):741-44.

This information is not intended to be a substitute for medical advice. Always consult your healthcare professional.

Yes, our trusted experts are available to help both customers and health professionals with your nutrition or product-related questions and concerns.

Healthcare professionals are also welcome to direct their patients to contact our Careline for additional support as needed.

Careline can assist with answering your questions on nutritional solutions and Nutricia’s product range, as well as directing you to educational articles and resources as needed for further support and information.

We’ve developed many helpful resources you can download (or share with patients, if you’re a healthcare professional), including guides to mixed feeding, breastfeeding, safe bottle preparation and more.

You can get in touch with our Careline team of expert healthcare professionals via LiveChat, email or phone here.

Careline can tailor their advice and support to your personal needs and circumstances. Share your individual requirements and questions, and they’ll do their best to provide the answers, solutions and guidance you’re looking for.

For help placing product orders online or over the phone, you can get in touch with our Customer Service team here.

Our Careline team can assist with questions related to Nutricia’s range of enteral tube feeding devices and accessories, oral nutrition supplements, metabolic nutrition products and tube feed solutions.

For practical assistance with tube feeding, contact Nutricia’s Nurse Connect service via email at nurseconnect@nutricia.com or call 1300 557 397.

They can provide support with:

• Pump and bolus training
• Clinical troubleshooting and support with enteral feeding tubes/consumables
• Understanding the consumables range and choosing the right product for yours or your patient’s individual needs.