Frequently Asked Questions

It is important to follow protocols that have been set in your local or territory. These may change day by day. Please check them on a regular basis, especially if you are in contact with those who are at increased risk of severe illness from COVID-19, such as elderly people.

If your parents have an increased risk of severe illness from COVID-19, due to their age or their health condition then where possible, connect with them through internet, Skype or phone and remind them that this is a temporary situation to protect them because they are important to you. Think about ways to keep in touch regularly and ensure that your parents have a means to contact you.

If you are visiting an older relative for an essential purpose, you should keep a safe distance, preferably at least 1.5 metres apart, no kissing, hugging or handshakes, and wash your hands well and often, using sanitizer gel when it is not possible to wash.

It is important to follow protocols that have been set in your local or territory. These may change day by day. Please check them on a regular basis, especially if you are in contact with those who are at increased risk of severe illness from COVID-19, such as elderly people.

If your parents have an increased risk of severe illness from COVID-19, due to their age or their health condition then where possible, connect with them through internet, Skype or phone and remind them that this is a temporary situation to protect them because they are important to you. Think about ways to keep in touch regularly and ensure that your parents have a means to contact you.

If you are visiting an older relative for an essential purpose, you should keep a safe distance, preferably at least 1.5 metres apart, no kissing, hugging or handshakes, and wash your hands well and often, using sanitizer gel when it is not possible to wash.

It is important to follow protocols that have been set in your local or territory. These may change day by day. Please check them on a regular basis, especially if you are in contact with those who are at increased risk of severe illness from COVID-19, such as elderly people.

If your parents have an increased risk of severe illness from COVID-19, due to their age or their health condition then where possible, connect with them through internet, Skype or phone and remind them that this is a temporary situation to protect them because they are important to you. Think about ways to keep in touch regularly and ensure that your parents have a means to contact you.

If you are visiting an older relative for an essential purpose, you should keep a safe distance, preferably at least 1.5 metres apart, no kissing, hugging or handshakes, and wash your hands well and often, using sanitizer gel when it is not possible to wash.

It is important to follow protocols that have been set in your local or territory. These may change day by day. Please check them on a regular basis, especially if you are in contact with those who are at increased risk of severe illness from COVID-19, such as elderly people.

If your parents have an increased risk of severe illness from COVID-19, due to their age or their health condition then where possible, connect with them through internet, Skype or phone and remind them that this is a temporary situation to protect them because they are important to you. Think about ways to keep in touch regularly and ensure that your parents have a means to contact you.

If you are visiting an older relative for an essential purpose, you should keep a safe distance, preferably at least 1.5 metres apart, no kissing, hugging or handshakes, and wash your hands well and often, using sanitizer gel when it is not possible to wash.