Supply of our specialised paediatric products during the Coronavirus pandemic
We would like to provide you with the following update regarding the supply status of our specialised paediatric products during this continued difficult time. Your patients are among our most vulnerable customers, and we are committed to meeting their nutritional requirements. We encourage you to share this information with your patients to provide them with the reassurance that they can continue to find their usual products.
As the Coronavirus situation continues to evolve, governments may require certain types of non-essential business to cease operating, or to operate in different ways. Nutricia is categorised as “essential” by the Australian government and therefore is and will continue to operate.
Due to the current situation, we have experienced increased demand for some of our specialised paediatric products. We are working very closely with our factories and trusted supply chain partners and have put in place measures to maximise the availability of our products in Australia.
So that we can best support you and your patients, we have developed the below list detailing the latest supply status of our specialised paediatric products.
Rest assured. We are doing our best to keep our infant formula in stock. If your patients cannot find it, you can direct them to our Careline, Low Protein Connect, or NutriciaStore.
Aptamil AllerPro Syneo, Stage 1
Patients can order online via Nutricia Store
www.nutriciastore.com.auAptamil AllerPro Syneo, Stage 2
Patients can order online via Nutricia Store.
www.nutriciastore.com.auAptamil AllerPro Syneo, Stage 3
Patients can order online via Nutricia Store.
www.nutriciastore.com.auAptamil Gold+ Pepti-Junior
If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or phone: 1800 889 480 (option 4)
Complete Amino Acid Mix
Available via normal channels
Elemental 028 Extra Liquid, Orange and Pineapple
Available via normal channels
Elemental 028 Extra Liquid, Summer Fruits
Available via normal channels
Elemental 028 Extra Powder, Unflavoured
Available via normal channels
Essential Amino Acid Mix
Available via normal channels
Neocate Gold
Available in pharmacy on prescription
Neocate Junior, Unflavoured
Available in pharmacy on prescription
Neocate Junior, Vanilla
If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or phone: 1800 889 480 (option 4)
Neocate LCP
If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or phone: 1800 889 480 (option 4)
Neocate Spoon
Available via normal channels
Neocate Syneo
If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or phone: 1800 889 480 (option 4)
Aptamil Feed Thickener
Patients can order online via Nutricia Store
www.nutriciastore.com.auAptamil® Gold+ Reflux
Patients can order online via Nutricia Store.
www.nutriciastore.com.auAptamil Gold+ Colic and Constipation
Patients can order online via Nutricia Store.
www.nutriciastore.com.auAptamil®Gold+ Lactose Intolerance
Patients can order online via Nutricia Store.
www.nutriciastore.com.auAptamil Prosyneo Sensitive
Patients can order online via Nutricia Store.
www.nutriciastore.com.auHere you can discover more about Nutricia and our extensive product range and services.
Early Life Nutrition
Are you looking for more information on Early Life Nutrition?
Neocate Village
Are you looking for more information on how to support and manage your patients with cows’ milk allergy?
Low Protein Connect
Are you looking for more information on how to support and manage PKU?
Nutricia Careline
For any questions, concerns or parenting advice, Nutricia Careline is here to help. Contact our team of midwives, dietitians and lactation experts today.