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Welcome to Nutricia Careline

Our Nutricia Careline team of dietitians, nutritionists and a midwife are here to help with any questions. our mission is to provide trusted nutritional guidance and non-judgmental support to families, caregivers, and healthcare professionals. We are dedicated to offering reliable information and resources to help navigate every stage of the feeding journey with care and understanding.

 

Your Trusted Partners in Parenting and Nutrition

Our vision is to be the most trusted partner in nutrition through empowering families and healthcare professionals with knowledge, support, and high-quality nutritional products to achieve optimal health outcome

 

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Frequently Asked Questions

Nutricia’s Careline is a team of trusted healthcare professionals including midwives, dietitians and nutritionists, available to provide personalised support and guidance across Nutricia’s entire range of nutrition products.  
Our caring experts are ready to answer any questions you may have, big or small, about yours or your child’s nutritional needs, to help you make informed choices with confidence. 

The Careline team can provide individual guidance for all products in Nutricia’s range – encompassing brands like Souvenaid®, Fortisip®, Aptamil®, Karicare® and more. 

Yes, our trusted experts are available to help both customers and health professionals with your nutrition or product-related questions and concerns. 
Healthcare professionals are also welcome to direct their patients to contact our Careline for additional support as needed. 

Careline can assist with answering your questions on nutritional solutions and Nutricia’s product range, as well as directing you to educational articles and resources as needed for further support and information.  
 
We’ve developed many helpful resources you can download (or share with patients, if you’re a healthcare professional), including guides to mixed feeding, breastfeeding, safe bottle preparation and more. 

You can get in touch with our Careline team of expert healthcare professionals via LiveChat, email or phone here.

For help placing product orders online or over the phone, you can get in touch with our Customer Service team here. 

Our Careline team can assist with questions related to Nutricia’s range of enteral tube feeding devices and accessories, oral nutrition supplements, metabolic nutrition products and tube feed solutions. 
 
For practical assistance with tube feeding, contact Nutricia’s Nurse Connect service via email at nurseconnect@nutricia.com or call 1300 557 397.
 
They can provide support with:
- Pump and bolus training
- Clinical troubleshooting and support with enteral feeding tubes/consumables 
- Understanding the consumables range and choosing the right product for yours or your patient’s individual needs.

Yes, our trusted experts are available to help both customers and health professionals with your nutrition or product-related questions and concerns. 
Healthcare professionals are also welcome to direct their patients to contact our Careline for additional support as needed. 

Nutricia Careline | Expert Feeding & Nutrition Advice for Every Stage of Life

Nutricia Careline connects you with our in-house team of midwives, dietitians and nutritionists. We offer free, personalised advice across all life stages — from pregnancy and infancy to toddlerhood and specialised medical nutrition — via phone, LiveChat or email.
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