We would like to assure you, a valued health care professional, with the following information regarding the supply status of our products during this difficult time. We encourage you to share this information with your patients, to provide reassurance at this time. Your patients are among our most vulnerable customers, and we are committed to working to meet their nutritional requirements.

Firstly, as the Coronavirus situation continues to evolve, governments may require certain types of non-essential business to cease operating, or to operate in different ways. Nutricia is categorised as "essential" by the Australian government and will therefore continue to operate.

Additionally, please be advised that we aware of increased demand for some of our specialised paediatric products. We are working closely with our factories and trusted supply chain partners and have put in place measures to maximise the availability of our products in Australia in the coming period. Robust business continuity plans have been implemented at our factories and through our supply chains. Stocks are being shipped to Australia from our global factories and suppliers on a weekly basis and we are monitoring all inbound shipments closely.

In the spirit of transparency and so that we can best support you and your patients, please find below an updated list detailing the supply status of our specialised paediatric products, with guidance on purchase channels.

Supply Status

We presently have no supply issues on any of the following products.

Paediatric Allergy

Aptamil AllerPro Syneo, Stage 1: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil AllerPro Syneo, Stage 2: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil AllerPro Syneo, Stage 3: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil Gold+ Pepti-Junior: If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or calling 1800 889 480 (option 4)

Complete Amino Acid Mix: Available via normal channels

Elemental 028 Extra Liquid, Orange and Pineapple: Available via normal channels

Elemental 028 Extra Liquid, Summer Fruits: Available via normal channels

Essential Amino Acid Mix: Available via normal channels

Neocate Gold: Available in pharmacy on prescription

Neocate Junior, Unflavoured: Available in pharmacy on prescription

Neocate Junior, Vanilla: If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or calling 1800 889 480 (option 4)

Neocate LCP: If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or calling 1800 889 480 (option 4)

Neocate Spoon: Available via normal channels

Neocate Syneo: If your patients have difficulty finding these products in their local pharmacy, please inform your patient that their pharmacy can contact Nutricia directly to place an order by emailing ordersau@nutricia.com or calling 1800 889 480 (option 4)

Paediatric Feeding Issues

Aptamil Feed Thickener: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil Gold+ AR Formula: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil Gold+ Colic & Constipation: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil Gold+ De-Lact: Patients can order via the Nutricia online store, www.MumStore.com.au

Aptamil Prosyneo Sensitive: Patients can order via the Nutricia online store, www.MumStore.com.au


To assist your patients further during this difficult time, we have prepared key information from the World Health Organisation (WHO) on reducing their family’s risk of Coronavirus, and common questions relating to babies received by WHO.

Welcome to the AptaNutrition website

Supporting choices for mums

Before you enter, please read this important statement:

If you are able, breastfeeding is best. It provides all the nutritional health benefits as Mother Nature intended. In readying for and during breastfeeding, it's important that mums eat a healthy, balanced diet.

If you're considering bottle feeding, seek professional medical advice first. Introducing bottle feeding either partially or exclusively, may reduce the supply of your own breast milk, which makes reversing the decision not to breast feed difficult. Also consider the social and financial implications, such as convenience and cost over time.

When using infant formula, always follow the instructions for use carefully, unnecessary or improper use may make your baby ill.

Information about Aptamil Toddler and other products is for educational and informational purposes only. If you would like to proceed, please click "I understand".

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